Fully UK Supported
When you're relying on Rhadar to run a therapy or counselling service, waiting days for support isn't good enough. Our UK-based team guarantees a 60-minute response during service hours — real help, from real people, in the UK.
Key benefits
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UK-based support team. All our staff are in-house, employed by the company and work from our London-based offices
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Guaranteed 60-minute response during service hours. All our support tickets raised through our app and self-service portal are subject to a 60-minute technical response
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Deep understanding of the platform and UK therapy services. Rhadar has been designed, built and is supported in-house. We have been working with Therapists for nearly 20 years
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No offshore call centres. Our company policy is no outsourcing for either the coding or the support of Rhadar, everything remains in-house
How it works
Fully UK Supported
Frequently asked questions
When is support available?
During UK service hours, with 60-minute response guaranteed.
How do we contact support?
In one of four ways; 1) - telephone 020 8447 4540 and raise a ticket with our helpdesk; 2) Email support@swiftdigitalitsupport.co.uk; 3) Download our mobile app; 4) Use our self-service portal
Is support included in our plan?
Yes. Support is fully included for all your users.
One platform.
Every workflow.
Better outcomes.
Rhadar brings together everything your organisation needs to deliver exceptional care and measurable impact.
250,000+Client sessions managed
40+Clinical reports
99.99%Platform availability
20+Years' experience