Universities & Colleges

Student wellbeing and counselling software

University and further education counselling and wellbeing services are under unprecedented demand. Rhadar helps higher and further education providers deliver safe, responsive student mental health support at scale — from self-referral and triage through to counselling, mental health advisor work, disability support and post-vention. With Rhadar, wellbeing teams see the whole student journey in one place. Referrals, risk assessments, appointments, session notes, outcome measures and safeguarding actions are all connected — so the right staff member has the right information at the right time, and university leaders have the data they need to demonstrate impact and meet Office for Students, UUK Suicide-Safer and NUS mental health commitments.

Why Universities & Colleges choose Rhadar

One record across counselling, MHA and disability Single student record shared across counselling, mental health advisors, disability and wellbeing teams — with role-based access.
Self-referral portal for students Students can self-refer 24/7 from their phone, complete pre-session measures and book onto workshops or drop-ins.
Waiting list and demand management See live demand, prioritise risk, offer group work or workshops and evidence response times to senior leaders.
Risk and safeguarding workflow Configurable risk assessments, escalation to senior staff, out-of-hours pathways and full audit trails.
Outcome-informed student support CORE-10, PHQ-9, GAD-7, WEMWBS and bespoke measures let you evidence impact for Office for Students and TEF submissions.
UK-hosted and GDPR compliant All data hosted in the UK, encrypted, backed up and fully auditable to satisfy data-protection and student records policies.

A joined-up whole-university approach to student mental health

The University Mental Health Charter and UUK Stepchange framework both call for a coordinated, whole-university approach to student mental health. Rhadar makes that practical. Counselling, mental health advisor work, disability support, wellbeing coaching and peer support can all be delivered from one platform, with a single, permissioned student record and shared outcome measures. That means fewer duplicated conversations for students, better handovers between services, and clear evidence of impact for university leadership, the Office for Students and prospective students.

Managing peak-term demand

September inductions, January exam season and April dissertation crunch all bring predictable demand spikes. Rhadar's waiting list, triage and workshop scheduling tools help wellbeing services manage that demand transparently. Students see realistic waiting times, are offered group work, workshops or online resources where appropriate, and are triaged to the right level of support first time.

Safeguarding, risk and out-of-hours

Rhadar's risk assessment, safeguarding and escalation workflows are configurable to match your institutional policy. Senior wellbeing staff are alerted to high-risk cases in real time, out-of-hours contacts are captured against the student record, and every safeguarding action is fully audited — giving you the assurance you need to meet UUK Suicide-Safer commitments and coroner-inquiry expectations.

Evidence impact for Office for Students and TEF

Rhadar's reporting suite lets you evidence engagement, waiting times, reliable improvement and recovery rates by faculty, course, demographic or student characteristic. That data supports Office for Students Access and Participation Plans, TEF submissions, University Mental Health Charter self-assessments and internal board reports.

Frequently asked questions

Does Rhadar support disability and DSA case work?

Yes. Disability advisors can manage DSA needs assessments, reasonable adjustment plans and study-skills sessions inside the same shared student record.

How does Rhadar help with University Mental Health Charter?

Rhadar's shared student record, outcome measures and reporting tools directly support the data, safeguarding and continuous improvement themes of the University Mental Health Charter.

Is data stored securely and only in the UK?

Yes. All data is stored in UK data centres, encrypted in transit and at rest, with role-based access and full audit logging.