Features • Security & Compliance

UK hosting, encryption, backups and GDPR compliance. Built for mental health organisations.

Protect sensitive data with secure UK hosting, robust access controls, backups and UK support.

Explore security & compliance
Security & Compliance features in Rhadar

Security & Compliance

Everything in Security & Compliance

Explore each capability below.

Secure Hosting

Rhadar is hosted exclusively in secure UK data centres. Our private hosted servers are located in London, Leeds and Manchester and are replicated ensuring 99.99999% availability. Your data never leaves the UK.

Cyber Essentials Plus

We are fully Cyber Essentials Plus certified — the UK Government-backed security standard. Security is the primary goal not just for Rhadar, but for the company as a whole

GDPR Compliance

Built for GDPR from day one, with the tools you need to stay compliant.

Multi-Factor Authentication

In addition to secure passwords, every user in Rhadar from Admins, Therapists, Service Users, Supervisors and Clients, and fully protected by Multi-factor authentication.

Daily Backups

Rhadar's backup regime is designed for a service that can't afford to lose data. Encrypted, geographically-redundant daily backups are held in UK data centres and tested regularly as part of our business continuity plan.

Role-Based Permissions

Give every team member access to exactly what they need — nothing more. From Admins to Therapists to Supervisors and Service Users, only the required information is viewable by each role

Fully UK Supported

When you're relying on Rhadar to run a therapy or counselling service, waiting days for support isn't good enough. Our UK-based team guarantees a 60-minute response during service hours — real help, from real people, in the UK.

Rhadar is designed for the sensitivity of the data therapy and counselling services handle every day. Every client record, note, form and document is held in secure UK data centres, encrypted at rest and in transit, protected by multi-factor authentication and backed up daily. Rhadar is Cyber Essentials Plus certified, GDPR-aligned and supported by a UK-based team — giving your commissioners, funders and clients confidence that their information is safe.

Security that satisfies your information governance team

Rhadar's security posture — UK hosting, Cyber Essentials Plus certification, encrypted backups, MFA and role-based access — is designed to answer the questions your information governance team, commissioners and clients will inevitably ask.

Support that's actually there when you need it

Our UK-based support team responds within 60 minutes during service hours, because when your platform is central to client care, waiting days for an answer isn't good enough.

Frequently asked questions

Where is Rhadar hosted?

Exclusively in secure UK data centres. Your client data never leaves the UK.

Is Rhadar GDPR-compliant?

Rhadar is built with GDPR in mind and gives you the tools you need to remain compliant, including role-based access, audit trails, secure hosting and encrypted backups.

Do you support multi-factor authentication?

Yes. MFA can be enforced for every user in your organisation.

How often is our data backed up?

Daily, encrypted and geographically redundant, with tested restore procedures as part of our business continuity plan.

What is your support response time?

Our UK-based support team guarantees a response within 60 minutes during service hours.

One platform.
Every workflow.
Better outcomes.

Rhadar brings together everything your organisation needs to deliver exceptional care and measurable impact.

250,000+Client sessions managed
40+Clinical reports
99.99%Platform availability
20+Years' experience
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