Social Care Organisations

Case management for social care organisations

Local authorities, third-sector care providers, family support services, adult social care partners and community wellbeing organisations use Rhadar to coordinate care safely across multiple teams and services. Rhadar replaces spreadsheets, paper files and disconnected point solutions with a single, secure, UK-hosted case management platform — so the whole team sees the same up-to-date picture of every service user. Safeguarding, consent, risk assessment and multi-agency working are handled explicitly. Every access to a record is logged, every decision is timestamped and every change is auditable — giving you the assurance you need when working with vulnerable adults, children and families.

Why Social Care Organisations choose Rhadar

One shared record across teams Case workers, safeguarding leads and admin see the same up-to-date record with role-based access.
Safeguarding workflows built in Configurable risk assessments, escalation, multi-agency referrals and full audit trails.
Outcome-focused case work Outcomes Star, GBO, WEMWBS and bespoke measures let you evidence real change for service users.
Multi-service and multi-contract Manage several contracts, funders or services in one platform without duplicating data.
Reporting for commissioners and boards Activity, outcomes and safeguarding data at your fingertips for local authorities, ICBs and trustees.
UK-hosted and GDPR-ready All data stored in UK data centres, encrypted, backed up and fully auditable.

Case management that keeps everyone on the same page

In social care, poor communication between workers and agencies is often at the heart of serious incidents. Rhadar addresses that head-on with a single shared record for each service user, role-based access, real-time updates and a full audit trail of every action. Family support workers, mental health advisors, housing workers, benefits advisors, counsellors and volunteers can all work from the same record with appropriate visibility — reducing duplicate assessments for service users and giving managers a joined-up view of activity.

Safeguarding and multi-agency working

Rhadar's safeguarding workflow captures concerns, risk levels, consent decisions and multi-agency referrals consistently. High-priority concerns can be escalated instantly to safeguarding leads. Information shared with local authority safeguarding teams, police or health partners is timestamped and auditable, protecting both service users and staff.

Outcome-informed social care

Evidencing impact is critical for social care commissioners and trustees. Rhadar supports Outcomes Star, Goal-Based Outcomes, WEMWBS, SWEMWBS and bespoke outcome frameworks. Change scores are calculated automatically and can be reported at service, contract, cohort or organisation level — giving commissioners and boards clear evidence of the difference your organisation makes.

Reporting and commissioner returns

Rhadar produces activity, demographic, outcome and safeguarding reports in minutes. Filter by contract, service, worker or cohort and export to Excel, PDF or CSV for local authority commissioners, ICB partners, National Lottery funders, trustee boards and internal reviews.

Frequently asked questions

Can Rhadar handle multi-agency working?

Yes. Rhadar captures multi-agency referrals, information-sharing decisions and consent, and gives configurable visibility to partner organisations where appropriate.

Can we manage multiple funded contracts in one system?

Yes. Service users, cases, sessions and outcomes can be tagged by contract or funder, with contract-specific reporting available.

How is safeguarding data protected?

Safeguarding data is stored inside UK-hosted encrypted databases, with role-based access, two-factor authentication and complete audit logging.

Can Rhadar be used by both paid staff and volunteers?

Yes. Volunteers and paid staff can both use Rhadar with permissions, supervision, DBS and training records managed inside the platform.